Renting a Car? Do These 5 Things First to Avoid Headaches Later
Renting a car can be a travel necessity, but paying for unexpected fees or costs when things go wrong can sour your experience. Here are a few things to keep in mind when renting your next car to minimize unnecessary expenses. Determine Your Collision Coverage Although it’s easiest to sign up for insurance through the car rental company, that isn’t your only option. If you have personal auto insurance, your plan may extend to rental cars; however, you’ll need to review your specific plan to ensure you understand exactly what’s covered. If your plan doesn’t cover rentals, or if you’d rather not risk an increase in your auto premium, then you can purchase rental car insurance ahead of time from a travel insurance company or the car rental company, or you can see if your credit card offers insurance benefits, explains Kevin Fairbanks-Bloom, senior travel advisor at AAA. “Try to think of scenarios that could occur,” he says. It’s important to read the fine print on the policies, he warns, because coverage can vary by company. Some policies may only insure certain-sized vehicles, and many have limitations on where you can drive. “If you abuse the vehicle or drive it off paved roads, that will likely void your insurance,” Fairbanks-Bloom says. Andrea Woroch, consumer and money-saving expert, typically recommends paying for your rental using a credit card with collision coverage, so you can avoid paying for insurance. “If you booked your car rental with a credit card, check the credit card perks, as many offer rental car collision insurance for no added fee,” she says. Come With a List of Questions Before you even pick up your car, it’s a good idea to create a list of questions to ask the customer service rep, Fairbanks-Bloom advises. “It's about preparing yourself in advance for the scenario and being proactive instead of being reactive and ‘Why didn't I think to do that,’” he says. Some things to ask: who should you call if you get a flat tire/the car breaks down/you need a tow? If you choose to buy insurance through the rental car company, make sure you read the policy carefully before leaving so you can ask any questions. Additionally, ask about toll charges and mileage restrictions, advises Alex Black, chief marketing officer at EpicVIN, a company that provides the history of used cars. Finally, don’t forget to inquire about upgrades! “You never know if there's something you can get that's roomier or nicer, depending on their current demand,” Woroch says. Inspect Every Nook and Cranny—and Take Photos Don’t skip this step! Aside from dings, scratches, scuffs, dents—any sort of damage—on the exterior, you want to inspect some of the more unexpected areas, such as tires. “Sometimes they are half bald,” Black says. Take a look at the windshield wipers and make sure they’re in working order. “If you're tall enough, make sure there's no damage on the roof, either,” Fairbanks-Bloom advises. “People might throw on the top and tie it down with straps around it, and if that created any damage to the roof, that’s something that could come back to you at a later point,” he says. And don’t forget the interior. "When starting the vehicle, check the fuel level and any check engine lights,” recommends Mark Mannell, CEO of CarRentalSavers.com, a rental car booking engine. Mannell recommends taking photographs or videos of everything. Refill the Gas Before Returning the Car If you didn’t prepay for gas, then you’ll need to fuel up. Woroch recommends looking for a gas station near where your drop-off is—though gas stations close to an airport typically cost more. “If you are on empty, get as much gas as you can at a cheaper gas station that isn't right near the airport, then top off at the pricier gas station that may be closer to the rental car return area,” she advises. Do One Last Inspection Drop off can be rushed, but you don’t want to mistakenly be responsible for damage or leave anything behind. “Make sure to take photos or video of the fuel level, interior, and exterior at drop off, Mannell says. And keep all of your photos or videos for six months when renting domestically, he advises. Do another sweep to ensure you haven’t overlooked personal items. “Collect all your belongings, looking in the center console and side door pockets or under seats to ensure you don't lose something of value, because you may not get it back,” Woroch says.
Read More